Privacy

Privacy Policy

We collect as little as we can, explain it plainly, and never sell your data. Here's exactly what we hold and why.

This Privacy Policy explains how your personal data is handled when you use the Gora learning app at app.gora.academy, our website at gora.academy, and related services (together, "Gora" or "the Service").

1. Who we are

Gora is operated by Flare Digital DOO, a company registered in Montenegro (registration number 51141231, PIB 03556069), with its registered office at Filipa Kovačevića BB, Budva, 85310, Montenegro. Flare Digital DOO is the data controller responsible for your personal data.

For any privacy question, or to exercise your rights, contact us at hello@gora.academy.

2. The data we collect

We only collect what we need to run the Service:

We do not knowingly collect special-category data (such as health, religion or political views), and we don't ask for it.

3. Why we use it, and our legal bases

Under the EU/UK General Data Protection Regulation (GDPR) and Montenegro's Law on Personal Data Protection, we rely on the following legal bases:

4. Cookies and similar technologies

Our website uses cookies for essential functionality and, with your consent, for analytics. Our analytics cookies do not run until you accept them. For the full list and how to change your choice, see our Cookie Policy.

5. Who we share data with

We never sell your personal data. We share it only with trusted service providers ("processors") who help us run Gora, under contracts that require them to protect it:

We may also disclose data if required by law, or to protect the rights, safety and security of Gora and our users.

6. International transfers

We aim to keep data within the EU/EEA. Some providers (for example Google) may process data outside the EEA. Where that happens, the transfer is protected by appropriate safeguards such as the European Commission's Standard Contractual Clauses or an adequacy decision.

7. How long we keep it

We keep your account and learning data for as long as your account is active. If you delete your account, we delete your account and progress data promptly (see below). Analytics data is retained in aggregated or limited-retention form. Contact messages are kept only as long as needed to handle your enquiry. Where the law requires (e.g. financial records), we keep the minimum necessary for the required period.

8. Your rights

You have the right to: access the data we hold about you; correct it; delete it; restrict or object to certain processing; receive it in a portable format; and withdraw consent at any time (without affecting prior processing). To exercise any of these, email hello@gora.academy and we'll respond within the time the law allows.

If you believe we've handled your data improperly, you can complain to a supervisory authority — in Montenegro, the Agency for Personal Data Protection and Free Access to Information (AZLP); in the EU, your local data-protection authority.

9. Deleting your account

You can delete your account and all associated progress at any time from within the app — open Settings → Account & sync → Delete account. This permanently removes your account record and learning data from our systems. You can also email us at hello@gora.academy and we'll do it for you.

10. Children

Gora is not directed at children. You must be old enough to consent to the processing of personal data in your country (generally at least 16, or the lower age set by local law, with parental consent below that). We do not knowingly collect data from children below that age; if you believe we have, contact us and we'll remove it.

11. Security

We protect your data with measures including encryption in transit (HTTPS), access controls, and reputable infrastructure providers. No system is perfectly secure, but we take reasonable steps to keep your information safe.

12. Changes to this policy

We may update this policy from time to time. When we make material changes, we'll update the date above and, where appropriate, notify you in the app or by email.

13. Contact

Questions about your privacy? Email hello@gora.academy or write to Flare Digital DOO, Filipa Kovačevića BB, Budva, 85310, Montenegro.

See also: Terms of Service · Cookie Policy